Video FAQs

Video FAQs

These are some frequently asked questions about watching videos on our site.

* **Q**: I'm not able to watch the videos right now, can you download the videos and watch them later?
* **A**: No, because our videos are copyright protected they cannot be downloaded. _We are looking into ways that we can offer the videos to be downloaded while keeping them protected, we hope to have a solution soon._

* **Q**: I don't have lots of time to work on a video, can I change the speed of a video?
* **A**: Yes you can! Every video has an option to speed up or slow down the video, you can learn more about how to change the speed of a video Here 

* **Q**: I have limited data to use, can I change the quality of the videos to a lower quality? 
* **A**: Yes, we have an option to reduce the quality of the videos. You can learn more about the data usages of the videos Here

* **Q**: I want to watch the videos at school using the school network but I'm not able to, can this be fixed?
* **A**: Yes this can be fixed but you will need to chat to your school's tech department to resolve this. We use a CDN (Content Delivery Network) called Vimeo. School networks usually block CDNs like Vimeo and YouTube because of this the videos might not play. To resolve contact your school's tech department and ask them if they could unblock Vimeo and videos playing from our site [advantagelearn.com]https://advantagelearn.com/. To test if this is the case, try watch one of the videos on a different network (home wifi or mobile data), please contact our tech department if the problem persists on another network.

Please don't hesitate to ask us for assistance if you have any questions about watching videos on our site 😄.

    • Related Articles

    • How do I change the quality of a video?

      How do I change the quality of a video? Are you worried about data usage or are the videos constantly stopping to buffer. This guide will help you change the quality (resolution) of the videos to help reduce buffering and data usage. By default the ...

    • How do I change the speed of a video?

      How do I change the speed of a video? We know that you may not have a lot of time to watch videos. If you feel you want the lessons to play faster or slower to help you learn then you can change it by following these three easy steps. Step 1 Once the ...

    • How much data will you use when watching our videos?

      Disclaimer: these are just averages and can vary depending on network conditions and your device's cache but this should still give you an idea how much data you are using._ How much data are you using? We're all data conscious and we know that ...

    • What to Do When Videos are Not Displaying

      What to Do When Videos are Not Displaying Troubleshooting Guide: What to Do When Videos are Not Displaying If you're having trouble viewing videos on your device, There are several things you can do to troubleshoot the issue. Here's a step-by-step ...

    • What to Do When Videos Are Not Displaying

      What to Do When Videos Are Not Displaying If you're having trouble viewing videos on your device, There are several things you can do to troubleshoot the issue. Here's a step-by-step guide to help you fix the problem. Step 1: Check Your Device and ...